Class Schedule

Date Start	Title	Location
4/15/10	Credit Tune-Up: Making the Credit Decision	Portland
4/22/10	2010 Annual Meeting	Portland
5/6/10	Certification Roadmap Introduction	Portland
6/10/10	Credit Tune-Up: Managing A/R Disputes & Deductions	Portland
7/15/10	Credit Tune-Up: A Systematic Approach to Improving Collection Results	Portland
8/19/10	Credit Tune-Up: Effective Telephone Collection Techniques	Portland
9/9/10	Certification Roadmap Introduction	Portland
9/16/10	Credit Tune-Up: Dealing with the Distressed Debtor	Portland
11/18/10	Credit Tune-Up: Insolvency - Maximizing Results & Minimizing Risks	Portland
12/16/10	Credit Tune-Up: Credit & A/R Management - Reporting your Success	Portland

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